Archives: Reviews
“Comfort Defender LLC save the day and my pocketbook. Bought an older home with underwhelming HVAC and high utility bills. I went through several HVAC service providers for quotes to remedy my home's HVAC issues. Comfort Defenders LLC is by far above the rest. Sadaf is very pleasant, informative, knowledgeable, accommodating, and proactive with her customer service. Sadaf was very proactive following up on the service and flexible on payment terms. Their head consultant and foreman, David was timely, thorough, very informative, knowledgeable, and refreshingly direct and very honest. He did not try to upsell us on anything beyond what we needed. Infact, David seemed to take as much interest in being cost effective, and yet fully functional with our HVAC and water heater upgrades as if it was his own home which we really respect and appreciated. David and his crew work super-efficiently, neatly, tidy and thorough. Pleasantly surprised with both the experience, cost, and outcome. Our home is much more efficient now thanks to Comfort defenders LLC!”
“Year 2025 January
David and Sadaf at my rescue again. Water heater was leaking. It was chilly Sunday morning. I called them in emergency panicking how to stop the water flow. As expected this beautiful couple came to my rescue. They did face time. Guided me on how to stop the flow. Assured me. Next day the crew was home and installed water heater. I can only say God Bless you for your hard work, honesty, professionalism, guidance, and above all the knowledge and assurance you give.
I m lucky to have found this company and they will be my lifetime company to go to for all my HVAc to water heater needs.
Year 2025 February
David figured that my plumbing issues were due to very high water pressure. His crew installed water pressure regulating valve to main pipeline and I couldn’t be more impressed with his work! From start to finish, the crew was professional, efficient, and extremely knowledgeable. They took the time to explain the process and made sure everything was done to the highest standard. They secured the pipes as well with wall which was not done by original builder. The installation was seamless, and my water pressure has been perfect ever since. I highly recommend.
Year 2023: It was very reassuring to have a skilled, pleasant technician like David to come within minutes after my condensation pan got filled with water. Right from customer service and her pleasant reassuring way to giving an immediate appointment on Saturday ( hottest day with 95 degree f temp, David arrived at 8:15pm few minutes after placing a call.
He diagnosed the issue in minutes. Honest to the core! Super skilled, knowledgeable, technical and great demeanor. Helped me uncover a mystery surrounding a pipe leak near AC and guided next steps to resolve the pipe issue. They are my go to company now. I recommended them to all my friends.”
“Shout out to David who came to my house and installed a humidifier. Very knowledgeable man and educated me on things I didn't know. He honored the price that was given to me over the phone for a much more complicated job due to the location of my furnace. Easy to talk to and would highly recommend Comfort Defenders to anybody.”
“I really appreciate your work , very fast and professional . I called them 7:00pm they came next day 9:00 am to install my new Havc .”
“Quick and Effective Service:
On one of the hottest days of the year, my AC unit started blowing hot air. David from Comfort Defender came out the same day I called and was quick to assess the problem and repaired it that day. He answered all of my questions and fixed the issue for a fair price. I will use Comfort Defender for future HVAC needs.”
“Was very satisfied with their service, David arrived thirty minutes earlier than scheduled and diagnosed the issue made the repair and had our A/C back up and running in very short time, also I believe he knew as much about our fruit trees and herbs as we do, that being said what an amazing company and an amazing technician, highly recommend them to anyone who is looking for a reputable and professional company 🙏”
“After return from a lengthy trip, we found our AC unit was not keeping up and the house was getting hotter. As it was one of the hottest days of the year, we didn't have much hope of resolution on a Friday night. We called Comfort Defender in the evening and they arrived in less than an hour to troubleshoot. Found several maintenance items that needed addressing and within an hour had it running efficiently and cooling the house once again. Highly recommend Comfort Defender, their excellent service and knowledge saved us an uncomfortable night or two during a very hot stretch of temperatures.”
“With the recent heatwave, our AC unit stopped working. David came, immediately diagnosed the problem and had it working within minutes. We will definitely be using Comfort Defender for any future HVAC or plumbing needs.”
“The team was really helpful. Sadaf immediately helped me get on the schedule when my AC broke late on a Sunday night, and again at midnight during the week. Both times they got me back to normal in less than a day. David helped get my home taken care of for my family and was great with all my pets. He was pleasant, fixed my problems quickly, and explained everything as many times as I asked. He even gave me some advice to watch for in the coming years so I can plan for service in the future. This was a great experience!”
“David and the entire team were extremely professional. They arrived early, kept me updated on the progress, and stayed late to make sure everything was working. I highly recommend Comfort Defender and plan to share with all my neighbors and friends. Excellent customer service across the board from initial meeting to install.”
“Contratcer was prompt through and professional”
“To me everything started from the greetings.
Sadaf did wonderful job to let me feel that, I'm in good hands on my 1st contact!
2nd chapter, because of my work schedule, I couldn't be at home, so my wife was there to deal with Mr. David and other gentleman.
They were just ausome!!!!
Appreciated”
“David and his team did a great job, from start to finish, in replacing my old water heater with a heat pump hot water heater. The older heater was beyond its useful life and actually a risk to my household. David recognized that and that information. After establishing that I should remove the old water heater, I had several questions about what technology I should install to replace it. David was knowledgeable about unit efficiency, water volume, federal and utility rebates, and several other relevant topics. David provided me more than a few quotes on different types of water heaters and let me choose the best one for my needs. I'd recommend Comfort Defender to anyone looking for plumbing and HVAC service. I know I will use Comfort Defender in the future.”
“We had our old HVAC system replaced by David and his team. We were very impressed with how David took his time to explain everything beforehand, giving reasonable options with no hard sell. It was a much better experience than the last time we had our system replaced with a different company. The installation itself went smoothly and quickly. The team was polite and cleaned up well and we have noticed a huge improvement in the efficiency of our new system. We are very pleased with our experience and highly recommend Comfort Defender.”
“David and his brother installed Air Conditioner at our home. David is very customer oriented and tries his best to help out the customer. He is very timely and very responsive. I would highly recommend his service”
“David and his brother installed gas tank water heater at our home. David is very customer oriented and tries his best to help out the customer. He is very timely and very responsive. I would highly recommend his service”
“I am so lucky that I have dealt with this company, they first installed my gas furnace and the furnace is operating well thanks to their honest and dedicated service. I would truly recommend this company and give them a thump up”
“Last December the boiler in my rental went bad Idid not know that Dave worked on boilers and I asked him if he knew anybody that did and he said that he did, I had Dave help me with my ductless system a couple years ago and he did a great job. So I had Dave look at the boiler that was broken in my rental property, Dave looked at it and gave me an estimate for the new boiler and I agreed to it, Dave and his team replaced it all in ONE DAY. I left work early and was able to see him finish up the install and it looked great, nice and clean, He did an outstanding job and it was so fast it just blew me away. I can’t express how impressive and professional he and his team are, I was so impressed and thankful to him for his outstanding and quality work I couldn’t say thank you enough. Thanks Dave.”
“Comfort Defender's AC repair service at my home today was not only professional and courteous but also impressively timely. I called in and within 2 hours my ac was working. Tony exhibited exceptional skills and maintained a high level of professionalism throughout the repair process. I highly recommend Comfort Defender for their top-notch service and dedication to customer satisfaction.”
“Highly Recommend!!!! We had the best experience with Comfort Defender installing our Trane HVAC system. Our daughter has severe allergies to dust mites and pet dander, David also installed an air purifier and humidifier and this helped eliminate the allergens in our home by 90%. We have also used them for whole house water filtration and water softening system to our home. David is a top notch professional, courteous and extremely knowledgeable in his field. I highly recommend them as they are experts in all aspects of HVAC.
We have also used him for installation of Trane unit with air purification system to our Business in Fairfax, the company is well versed in both residential hvac and commercial hvac. Top notch professionals!”
“This company is the best,, professional and trustworthy. They are fair in regards of their estimate and price . I recommend it for anyone who wants to get a good deal and get jobs done neat and ontime.”
“Comfort Defender provided us with an excellent service for the replacement of our HVAC system. David is very knowledge in his field and performed the tasks in a professional and timely manner. We will definitely consider using their services in the future.”
“They came out and took care of our house. Awesome! Very experienced, honest, and did an exceptional job. We’re so thankful for the professionalism and expertise. Thank you!”
Serviced my AC for the summer. Tech was quick and on time
Easy to book with, they did my maintenance for spring and everything has been working good. I like that they have a maintenance plan now saves me a bit of money.
Comfort Defender was great! My AC stopped and they were able to get to my house quickly to check it out. The tech did a good job explaining the issue and got everything tuned-up.